SHIPPING POLICY
Thank you for shopping with us! We are committed to providing a smooth and efficient shipping experience. Below is all the information you need regarding our shipping process.
Order Processing Time: All orders are typically processed within 1-2 business days. Please note that processing times may vary during peak seasons (e.g., holidays).
Business Days: Our warehouse operates Monday through Friday, excluding weekends and holidays.
We offer the following shipping options:
Standard Shipping:
Delivery within 5-7 business days.
Shipping fee: $1.5 (may vary depending on location).
Expedited Shipping:
Delivery within 2-3 business days.
Shipping fee: $2.5.
Express Shipping:
Delivery within 1 business day.
Shipping fee: $3.5.
Note: Delivery times are estimates and are not guaranteed. Delays may occur due to factors outside of our control, such as weather conditions or carrier issues.
Shipping rates are calculated at checkout based on the shipping method selected and your delivery address. Orders over $50 qualify for free standard shipping within the US.
We offer international shipping to select countries. International shipping fees and delivery times vary depending on the destination. All customs duties, taxes, or import fees are the responsibility of the customer.
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track your order by clicking the link provided in the email or by visiting the carrier’s website and entering your tracking number.
While we do our best to ensure timely delivery, shipping delays may occasionally occur due to factors outside of our control, such as weather disruptions or carrier delays. If your order has not arrived within the estimated delivery time, please contact our customer service team, and we will assist you in resolving the issue.
If your package is missing or damaged upon arrival, please contact our customer service team within 7 days of receiving your order. We will work with the carrier to resolve the issue and ensure you receive your items.
Contact Us
If you have any questions regarding shipping, please don’t hesitate to reach out to our customer service team at customer@boywinclo.com.